MyProof helps adult-use cannabis pickup workflows confirm age 21+, supported government-ID validity, and identity match without sending the retailer a birthdate or document image during verification. The retailer keeps its jurisdiction-specific pickup and compliance controls.
Frequently asked questions
What does MyProof return to a cannabis retailer?
MyProof returns the requested policy facts, such as age 21+, supported government-ID validity, and identity match, plus a receipt reference. During verification, the retailer does not receive the customer's birthdate, document image, document number, or full identity record.
Can customers use a driver's license or passport?
Yes. MyProof supports verification from supported driver's licenses and passports, including passport NFC signals. Processing and proof generation happen on the customer's phone, and the retailer receives the policy result rather than the underlying document data.
Does online verification replace the ID check at pickup?
No. An online pre-check can gate a reservation, but applicable physical-ID, recipient, and handoff checks remain in the retailer's pickup workflow.
Does adult-use cannabis pickup require an ID issued by the same state?
Not as a universal rule. Adult-use programs commonly focus on age, identity, and an accepted government ID, while medical-program residency or credentials are separate requirements. The policy must follow the current rules for the retailer's jurisdiction and program.
Does MyProof guarantee cannabis compliance or detect every fraudulent ID?
No. MyProof supplies document-derived policy results that can strengthen a retailer's workflow. It does not replace legal review, licensing controls, pickup procedures, or guarantee that every fraudulent document or misuse attempt will be detected.