MyProof helps alcohol-delivery merchants request an over-21 policy result before checkout continues without receiving the customer's birthdate or ID image during verification. It supports the merchant's compliance workflow while required recipient and handoff checks remain in place.
Frequently asked questions
What does MyProof return to an alcohol-delivery merchant?
MyProof returns the requested age-policy result, such as over 21, plus a receipt reference. During verification, the merchant does not receive the customer's birthdate, ID image, document number, or full identity record.
Does an online age pre-check replace the ID check at delivery?
No. An online pre-check can help gate checkout or fulfillment, but applicable recipient identity, physical-ID, intoxication, and handoff checks remain the responsibility of the merchant and delivery provider.
Can customers use a driver's license or passport?
Yes. MyProof supports age-policy verification from supported driver's licenses and passports. Document processing and proof generation happen on the customer's phone, and the merchant receives the policy result rather than the underlying document data.
Does MyProof validate the delivery address or current location?
No. MyProof does not geolocate the customer or validate a delivery address. A policy can use supported document-derived residency facts when appropriate, but delivery-area and location controls remain in the merchant's workflow.
Does MyProof guarantee that every fraudulent ID is detected?
No. Supported document signals, on-device face matching, and a liveness risk signal can strengthen an age-verification workflow, but no verification product should promise that every fraudulent document or misuse attempt will be detected.